Protection of personal data on the website https://zaudin.hr

Our website address is: https://zaudin.hr.

Personal data

Personal data is any information related to an identified person, that is, a person who can be directly or indirectly identified (eg name and surname, address, telephone number, e-mail address, etc.).

Data we collect

Access to the website https://www.zaudin.hr is free and no registration is required. By contacting us via contact forms or by e-mail, you fill in your information (contact, first and last name, and in the text of the message you provide some information about yourself and attach a document with more information). These data are available exclusively to employees of Zaudin .d.o.o. to whom they were sent for the purpose of resolving your inquiry.

Providing your personal data is voluntary. We do not process more personal data than is really necessary to respond to your inquiry.

Protection of your personal data

Zaudin respects your privacy and processes your personal data fairly and legally.
We store your personal data in electronic form and, for the purpose of protection, apply appropriate technical, organizational and personnel protection measures and procedures to prevent unauthorized access to personal data.

Messages in electronic form

When you send us electronic mail (e-mail) with your personally identifiable information, regardless of whether it is an electronic mail with a question or you do it through the contact forms located on the website https://www.zaudin.hr and which you submit to us by e-mail, we use this information only for the purpose of fulfilling your inquiries.

Deletion and your access to personal data

We will keep your personal data that you have made available to us for as long as the website https://www.zaudin.hr exists. You are authorized at any time to request notification of which of your personal data we have in our e-mail database, as well as to request that we change or delete all or some personal data. You will do this by sending a notification with your request to our Management Board via the contact address info@zaudin.hr. If you make one of these requests, we will use reasonable efforts to verify your identity and prevent unauthorized access to personal information.

Delivery of personal data to other recipients

We do not provide your personal data to other recipients. However, on the website https://www.zaudin.hr you will find links to other websites. The privacy protection rules on these portals may be different from the privacy protection rules on https://www.zaudin.hr. On our site, we can also offer you the use of Zaudin social networks that enable the sharing of personal data. Therefore, please familiarize yourself with the Privacy Policy that applies to other websites and social networks.

Limitation of liability

Although we take available technical, organizational and personnel measures to prevent unauthorized disclosure of your personal data, we cannot guarantee that some of the personal data we collect will never be accidentally disclosed, contrary to the provisions of this Privacy Policy. To the maximum extent permitted by law, we exclude liability for damage caused to users or third parties by accidental disclosure of personal data.

Server statistics

This website uses Google Analytics to measure traffic statistics.

Cookies

We reserve the right to use cookies on the website https://www.zaudin.hr Cookies represent a set of data that serve as your anonymous individual identifier, in the way that each page on the website https://www.zaudin.hr you are visiting sends to your browser.
When you access a particular page https://www.zaudin.hr, we send you cookies that are stored on your computer and are used to record information about your previous visits (e.g. how many times you accessed https://www.zaudin.hr). This means that with each subsequent access to https://www.zaudin.hr, we will look for your cookie in order to read the data written in it. The cookie does not contain your personal data, but enables faster and more efficient activation of information, data and settings that you have previously communicated when accessing and using https://www.zaudin.hr. Our cookies on your computer cannot be accessed by any website that is not part of website https://www.zaudin.hr
https://www.zaudin.hr monitors the statistical visitation of its pages exclusively for the purpose of obtaining the necessary information about the readership of its pages and uses a third-party service called Google Analytics. Detailed third-party information about this service, as well as about the user’s ability to regulate the cookie settings necessary for this, is available at:
http://www.google.com/analytics/learn/privacy.html.
By turning off cookies, you decide whether you want to allow cookies to be stored on your computer. Cookie settings can be controlled and configured in your internet browser settings.

Personal data protection officer

The function of external data protection officer is provided by SECTOR2 d.o.o., Ulica Ognjena Price 43, 42000 Varaždin.

For any questions about the processing of your personal data and the exercise of your rights, you can contact the officer:

by e-mail at dpo@zaudin.hr, or
by post at Zaudin d.o.o., Attn: Data Protection Officer, Otokara Keršovanija 15, 31000 Osijek.

Independently of this, you have the right to submit a request for determining a violation of rights to the Croatian Personal Data Protection Agency (AZOP), Ulica Metela Ožegovića 16, 10000 Zagreb. The form and instructions are available on the Agency’s website, azop.hr.

Data controller

ZAUDIN d.o.o., Otokara Keršovanija 15, 31000 Osijek, OIB 72743938975

Data protection officer

Mihael Mišo Mudrić, dpo@zaudin.hr +385989555306   

Purposes and legal bases

According to record B-02: contacting potential business customers and contact persons (legitimate interest, Art. 6(1)(f), only to the extent and through the channels covered by test E-06); contacting consumers only after separate confirmation of the legal basis and the applicable special rules; employment (Art. 6(1)(b) and (c)); recording for quality control and evidentiary purposes only after documented necessity and proportionality (Art. 6(1)(f)); candidate selection (pre-contractual measures)

Legitimate interests

Offering services to existing and potential business contacts; quality control of our own services; proof of the content of contracting; system security

Recipients

Authorised employees in accordance with the access matrix (B-07); IT service providers and other entities listed in register B-05; competent authorities where required by law

Transfers to third countries

Access from Bosnia and Herzegovina and North Macedonia is currently blocked (B-05) until the entity, location, contractual approval and security measures have been established. If the data is received by a separate entity in a third country, an appropriate mechanism under Chapter V also applies; access by employees of the same legal entity is not in itself such a transfer, but it remains processing outside the EU/EEA subject to Article 32 and contractual restrictions.

Retention periods

Employment contracts, annexes and amendments to contracts 6 years; agreements, statements and termination decisions 6 years; pension and health insurance registrations and deregistrations 6 years; documentation on annual leave and decisions 6 years; documentation on salaries, salary compensation, taxes and contributions 6 years; JOPPD forms, incoming and outgoing invoices, general ledger accounts, VAT and tax documentation, travel orders – 11 years; occupational health and safety 5 years; work regulations 6 years; working time records 6 years; recording of our own calls 90 days; video surveillance 6 months; job vacancies and candidate selection 6 months; business contacts and contracting 11 years

Data subject rights

Access and rectification and, where the legal conditions are met, erasure, restriction, portability and objection; the right to withdraw consent where processing is based on consent, without affecting the lawfulness of processing carried out before its withdrawal

Right to lodge a complaint

Croatian Personal Data Protection Agency (Agencija za zaštitu osobnih podataka), Ulica Metela Ožegovića 16, 10000 Zagreb

Categories and source of data (Art. 14)

Where data has not been obtained from the data subject: categories include identification and business contact data and data on position and organisation; employee personnel records, working time records, recording of our own calls for quality assurance and defence of claims, automated analysis and quality of our own calls, video surveillance of business premises, job vacancies and candidate selection, business contacts and contracting; sources are publicly available business sources and previous business contacts within the limits of test E-06. Information is provided within the time limits set out in Article 14, and at the latest at the time of first contact

Automated decision-making

No decision-making based solely on automated processing with a significant effect on the data subject is carried out. Automated analysis of calls is subject to a data protection impact assessment and human oversight (B-02, row 5).

 

Zaudin d.o.o.