ZAUDIN

Tailor-made experience.

Where Promises Are Kept and Employees Are Valued.

The most customizable business process outsourcing provider. We do not just give promises to our employees, we deliver! Where Promises Are Kept and Employees Are Valued.

About Us

Zaudin is a growing BPO provider with an office in Osijek, Croatia. Founded in June 2021. with 100% domestic capital, Zaudin has quickly established itself as a trusted partner for businesses looking to optimize their operations and drive growth and quality.

As a rapidly growing company, Zaudin has already demonstrated its expertise by providing exceptional support to an international telecommunications brand. With a deep understanding of the region’s business landscape and a highly skilled team of top industry professionals, Zaudin is poised to help businesses of all sizes achieve their objectives and thrive in the competitive Adria market.

Zaudin has expanded its footprint in the Adriatic region with new offices in Zagreb, Skopje, and Sarajevo. With a current office in Osijek, Croatia, this expansion positions Zaudin as a key player in the region, ready to provide top-notch business process outsourcing services.

Services

With a commitment to excellence and a passion for delivering outstanding results, Zaudin strives to be your trusted partner in achieving success. Our client-centric approach ensures personalized attention and customized solutions tailored to your specific requirements. We pride ourselves on delivering exceptional quality, efficiency, and cost-effectiveness, enabling you to achieve maximum ROI and gain a competitive edge in your industry.

Core services

Unleashing the Power of Seamless Service: Elevating Customer Experience

Multiple channels

Reliable Customer Support Solutions to Streamline Your Customer Communication!

IT / ICT

State-of-the-Art Technology to Transform Your Business Processes

Our Promise

Trust is the foundation of Zaudin’s reputation for delivering outstanding customer experience. One of our key principles is “promising only what we can deliver and deliver what we have promised”

Our Mission

Our mission is simple: To deliver an outstanding customer experience at every opportunity as a result of our dedication, passion and commitment to excellence.

Our Vision

To achieve our goals we believe in simple solutions – happy employees make happy customers, who in return make happy Clients and happy owners.

Our Core Values

Our company culture is simple.

Respect

WE accept everybody for who they are!

Commitment

WE pledge to give all our time and energy for you!

Simplicity

WE do not make things complicated.

Integrity

WE are honest with everyone, WE always keep our promise.

Accountability

WE are consistent in doing the right things.

Security

Trust & security are our priorities. Find out more about our measures to keep every partnership flexible, but secure.

EU Data Security Standards – ZAUDIN guarantees all the data security standards required, not only by the EU legislation but by the high internal standards generally required by our respected Clients – are met and operationally implemented in full scope of the business cooperation.

PCI DSS – ZAUDIN implements all the physical and logical security measures enacted by the ISO 27001:2013 information security standard. Our data security team is highly experienced in implementing “closed shop” environments.

Certification – ZAUDIN is in the process of complying with our internal framework of policies and procedures including all the legal, physical and technical controls according to Information Security Management System (ISMS) specified by ISO 27001:2013 international standard for information security management.

GDPR – ZAUDIN is fully compliant with regulations stated in the General Data Protection Regulation.

Join our team!

Join the Winning Team That Puts Its Employees First: Our company’s success is built on the hard work and dedication of our employees. That’s why we prioritize their happiness, well-being, and professional growth. If you’re looking for a company that will invest in your future and treat you like a valuable member of the team, look no further.